A Primer For Client Service Excellence
Dealing With Humans Is Now Booking For Fall!
This One Hour seminar will change how your staff looks at your customers. In a GOOD way!
- Create a fearless front line
- Give your Winter staff a new level of confidence in dealing with difficult guests
- Add relevance to you current, and ongoing customer service training
- Provide tools for guest conflict resolution
- Teach customer service professionals how to not take upset customers personally
- Give your staff a guest service perspective that gives them AND the gust relevance
- Starts a staff dialogue about customer service that other programs don’t
- Face customers with a new level of confidence, compassion, and kindness
- Reminds you and you staff that every customer has “a story”
We are NOT teaching your staff customer service. If they work for you, they already know that!
This is NOT another “How To’s Of Customer Service” talk.
What I do is give your training even more relevance and perspective.
Call now to book one hour this fall, and give your staff new tools to excel when taking care of your guests, clients, and customers!
GET IN TOUCH